The Client
Family Law Cafe offers innovative, tailored legal support for clients navigating family law challenges. Their platform integrates legal expertise with cutting-edge technology, providing clients with a seamless and collaborative experience.

The Challenge
Family Law Cafe needed a website that reflected their modern, client-focused approach. Their previous site lacked clarity, was difficult to navigate, and didn’t effectively communicate their unique services. The redesign had to:

  • Improve usability and navigation.
  • Showcase the unique service and approach to family law.
  • Increase engagement and generate leads.

Our Approach

  1. Discovery & Strategy
    We started by understanding Family Law Cafe’s business goals and user personas. A series of detailed discussions with all stakeholders helped us define the site’s key objectives and to present this unique service in a friendly, approachable way.
  2. UX/UI Design
    • Designed an intuitive layout with simplified navigation to guide users effortlessly.
    • Incorporated a clean, modern aesthetic that aligns with their innovative new brand.
    • Used engaging visuals, testimonials, and CTAs to build trust and encourage enquiries.
  3. Development
    • Built the site on WordPress for scalability and ease of management.
    • Optimised performance for fast load times and mobile responsiveness.
    • Integrated secure forms for enquiries and contact.
  4. Launch
    • Enhanced content for SEO, ensuring Family Law Cafe ranks well for key terms.
    • Conducted thorough testing before launching to ensure a flawless user experience.
Family Law Cafe website on Mac laptop and phone

The Results

  • 40% increase in enquiries within the first month.
  • Improved mobile performance with a 90+ score on Google PageSpeed Insights.
  • Enhanced client engagement through clear service pathways and trust-building features.

Client Feedback
“I contacted Step3 as we were completing a re-branding project. They came into the team and worked very positively with everyone and produced a lovely design within time and budget which has garnered much praise. It has been an absolute pleasure working with Gary and his team and we are all delighted to have Step3 now hosting the site with an ongoing relationship, providing an excellent service.”

Website: https://familylaw.cafe

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